Curbside pickup of library materials is available to patrons.
Patrons may browse and request materials through the online catalog or by calling (203) 797-4505 ext. 7707.
When the requested materials are available, patrons will receive a phone call or email from Library staff informing them that their Library materials are ready to be picked up. Materials may be picked up Monday through Friday, from 10:00 AM to 6:00 PM.
Upon arrival, patrons are asked to call (203) 797-4505 ext. 3 and inform the Library staff where they have parked. Designated spaces in our Bank Street parking lot are numbered for easy identification of your vehicle’s location.
A Danbury Library staff person will then deliver the items while you remain in your vehicle. For patrons visiting on foot, curbside pickup service is available at the West Street entrance to the Library.
Patrons returning physical materials may do so in the external book drops. Staff delivering items to patrons are not permitted to receive returned items, except for digital devices that cannot be returned in the book drop.
Fines for overdue items may be paid online only. Fines should not prevent you from placing holds or checking out materials at this time. If an issue with your account is preventing you from requesting items, please call Darlene Garrison, Lending Services Manager, at (203) 797-4505, x. 7707.
Under the guidance of The Department of Health, and to ensure the safety of our community, Library staff members are actively practicing social distancing while working within the building and when interacting with patrons externally. We kindly ask that patrons limit their physical interactions with staff and practice social distancing when picking up materials.
Need a visual? Stephen will walk you through what the whole process will look like in the video below!