Frequently Asked Questions
When is the library open?
The library is open from 10am – 8pm Monday, Tuesday, Wednesday and Thursday, 10am – 5pm on Friday, 10am – 2pm on Saturday, and closed on Sundays. See our Hours page for Holiday Closings.
How do I get to the library?
The library is located at 170 Main St, Danbury, CT 06810. Click here for a map.
Where do I park?
Parking for patrons is available in the lot accessible from Bank St.
Center spots labeled with a “C” are compact car spaces.
Please be aware of signs indicating staff parking spots. Vehicles parked in staff spots may receive tickets or be towed.
If you are unable to find a parking space, parking is also available in nearby parking garages. Click here for directions to parking garages and hourly rates.
Does the library have free wifi?
The library offers free wifi during open hours. A password is not required to access the wireless internet.
What do I need to use a computer?
A library card or guest pass is no longer required to access library computers.
How do I print? What does it cost?
Black and White and Color printing are available from public computers in our LTC Computer Lab and Praxair Computer Lab on the main floor. Click here for instructions for how to print from one of our public machines.
Printing costs are 15¢ per page for black and white copies and 50¢ for color copies. Be sure to choose the correct printer before heading to the print release station.
How do I reserve a meeting room?
Contact Tara at the library to reserve a meeting room. Please see our “Room Reservation” page for room information, policies, applications, and fees.
Library Cards & Online Account
How do I get a library card?
Library Cards are available free to all Danbury residents. When applying for a library card in person, you must show proof that you live in Danbury. If you cannot provide proof in the form of a current Connecticut Driver’s License or State of Connecticut ID card, see our “Get a Card” page for a list of additional acceptable forms of identification.
Parents or legal guardians are responsible for all materials issued on cards for children under age 18 and all fees incurred on those items. Without a parent or legal guardian present, children 17 and under will be issued a library card that is good for 30 days and given a permission slip to take home. They will be permitted to check out one item until the completed permission slip is returned.
Does my library card expire?
Library cards expire after 2 years. Please do not dispose of your expired card — we will ensure that your account information is current and accurate and update your card.
To Renew: Come into the library and present a current photo ID from the list above. If the address is the same on the ID and matches with the information in our database, then no further verification of address is necessary. If there is a change in the address, then further verification will be required.
Can I use my library card at other libraries?
Your Danbury Library card can be used at other Connecticut libraries. Some restrictions may apply to particular services or access to certain collections.
How do I log into my library account?
Click on the “My Account” button in the top right corner of this page to access your library account online. You will be prompted to enter your name, first and last, as well as your Danbury Library card number.
What do I currently have checked out?
How do I place an item on hold?
Patrons may request that books, movies and other materials be held aside for them. Holds are limited to 25 per library card and remain on the hold shelf for 3 days. Materials can be requested online or by phone. Items owned by other libraries may only be requested by Danbury Residents.
How do I renew a book online?
Patrons may renew materials online. All materials may be renewed except items with reserves, those on which you owe fines, downloadable items, or items with restricted renewal. For details about renewals and renewal limits for certain library items, please see our “Borrowing Policies” page.
To renew items checked out, sign into your library account and navigate to “Checkouts” to see materials that are currently checked out to you. Click “Renew All” or tick the boxes for the individual items you’d like to renew and click “Renew Marked.” For more detail, visit our Encore help page.
How can I track my reading history?
If you would like to keep track of the items you check out from the library, access your online account by clicking “My Account” at the top of the page. Once logged in, select “Reading History” from the options on the left hand side.
Click the “Opt In” button to begin saving your reading history. A retained record of your checkouts only begins after you have chosen to opt in. You cannot recover checkout information prior to choosing to opt in.
If you would like to stop your checkout information from being saved after you have often in, you may choose to “Opt Out.”
How do I request a title you don’t have?
How many items may I take out?
50 total items may be checked out at one time. Please see this table for limits and loan periods for particular types of items.
Where may I return materials?
During open hours, items can be returned at the self-check machines on the main or junior floors. We also have two drive-up drop off boxes accessible through the Bank Street parking lot.
What are the late fees for overdue materials?
General collection books accrue 10¢ per day, new books accrue 25¢ per day, and DVDs/Blu-rays accrue $1 per day. Please see this table for overdue fees for other kinds of materials. Library fines can be paid online with a credit card or in the library at one of our self-check machines.
What if I lose or damage library materials?
Material must be returned in the same condition as when it was checked out. Borrowers may not write in books, turn down page corners, or use “post-it”-type notes/flags. Borrowers are financially responsible for damage that occurs while material is checked out to them. Borrowers are also financially responsible for material that is lost or stolen while checked out to them, so checked out items should never be left unattended.
Lost materials are billed to the library cardholder at replacement cost and a $5.00 service fee is included for each lost item.
Lost materials fees are refunded if materials are returned within 30 days of payment.
Processing fees are not refunded. Items damaged beyond repair will be charged at replacement cost (see the Danbury Library Replacement Policy).